Policy

At Organic Nails Spa, we are committed to providing high-quality services and ensuring customer satisfaction. To maintain fairness and clarity for all guests, please review our policy below:

Refund Policy

• All services are non-refundable once they have been completed.
• We highly encourage our guests to inspect their nails and ensure satisfaction before leaving the salon.

Fix & Repair Policy

• If you experience any issues, such as chipped, broken, or lifted nails within 3 days of your original appointment, we are happy to repair them free of charge.
• Please call the salon as soon as you notice an issue, and schedule a repair appointment within the 3-day window.
• This complimentary fix applies only to the original service performed and does not cover changes in shape, length, or color preferences.

Thank you for trusting Organic Nails Spa. We value your support and look forward to serving you with care and excellence.